Threading emails by forum topic


(Dan Stine) #1

When following multiple active discussions on the forum, it is a significant hindrance for the replies to be un-threaded. Can Get Satisfaction be configured to thread emails by topic? Or can Gradleware push for this feature? JIRA is an example of a system that is able to thread replies/comments.


(Luke Daley) #2

We’ve already asked them about this, and they haven’t been very responsive unfortunately.

If you’d like to put some pressure on, you can comment on this: https://getsatisfaction.com/getsatisfaction/topics/send_email_notifications_in_a_format_that_supports_threaded_view_in_inbox


(Dan Stine) #3

Liked and commented. Thanks for the pointer.