Threading emails by forum topic

When following multiple active discussions on the forum, it is a significant hindrance for the replies to be un-threaded. Can Get Satisfaction be configured to thread emails by topic? Or can Gradleware push for this feature? JIRA is an example of a system that is able to thread replies/comments.

We’ve already asked them about this, and they haven’t been very responsive unfortunately.

If you’d like to put some pressure on, you can comment on this:

Liked and commented. Thanks for the pointer.